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Missed-call texts

TheSiteNerds LLC runs a missed-call text service for local home-service businesses (heating, cooling, plumbing and the like). When you call one of them and nobody answers, the business texts you back so you are not left waiting. This page shows exactly how that works.

How you come to get a text

  1. You call the business. The first text only ever follows a call you made.
  2. Nobody answers, and you hear: “Sorry we missed your call. We will text you at this number about your call. Message and data rates may apply. Reply STOP to opt out.” You can hang up and not reply; nothing more is sent unless you text back.
  3. One text arrives from the business's number, asking what you need.
  4. If you text back, the business's assistant replies to your texts and the owner calls you back. Up to 16 texts per conversation.
  5. After a job: if you pay the business's invoice and gave your mobile number for that job, you may get one text asking for a review.

What it looks like

(716) 555-0100 · Smart Home Heating

☎ Missed call. You hear: “Sorry we missed your call. We will text you at this number about your call. Message and data rates may apply. Reply STOP to opt out.”

Hi, this is Smart Home Heating. Sorry we missed your call. What do you need help with? Reply STOP to opt out.

My furnace stopped working

Sorry to hear that. What town are you in? The owner will call you back shortly.

HELP

Smart Home Heating: texts about your missed call, up to 16 per conversation. Message and data rates may apply. Reply STOP to opt out. More: thesitenerds.com/texting

STOP

No more texts are sent to this number.

An example. “Smart Home Heating” stands for the business you called.

The details

  • Who texts you: the business you called, from its own number, sent through TheSiteNerds LLC.
  • How often: only in reply to your call and your texts. Up to 16 texts per conversation, plus at most one review request after a paid invoice.
  • Cost: message and data rates may apply.
  • To stop: reply STOP. You get no more texts from that number. Reply START to receive texts again.
  • For help: reply HELP, or email privacy@thesitenerds.com.
  • Your number: mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy and Terms.
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